Receive Phone Calls in Gmail To receive phone calls through Google Voice in Gmail:
- Make sure Google voice and video chat is installed.
- Place at least one phone call from Gmail.
- Follow the Settings link in Google Voice.
- Go to the Phones tab.
- Make sure Google chat is checked under Forwards to:.
- Click Save changes.
- Click Answer to pick up the phone.
- Click Screen to send the call to voicemail; click Join, then, to answer the call at any time.
- Click Ignore to close the alert without answering.
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